The below video will demonstrate how to remove a player program registration from a program.
- Click the player's ID to view their registration
- Before you remove the registration, it is important to remove or zero-out any outstanding invoices.
- Click the billing account number
- Click "Invoices & Payments"
- Click on the invoice ID for any outstanding invoices
- Scroll down and delete the invoice (alternatively, you could change the invoice to $0)
- After you have removed all balances, return to the registration
- Click "Remove" at the top of the registration